Question: Review the Case Study 7 . 2 related to Mega Bytes Restaurant ( Bordoloi , pp . 1 9 6 - 2 0 1 )

Review the Case Study 7.2 related to Mega Bytes Restaurant (Bordoloi, pp.196-201). Mega Bytes is a restaurant that caters to business travelers and has a self-service breakfast buffet. To measure customer satisfaction, the manager constructs a survey and distributes it to diners during a three-month period.

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