Review the Inquirer to determine Digbys current strategy. Where will they seek a competitive advantage? From the following list, select the top five sources of competitive advantage that Digby would be most likely to pursue.

Select: 5

Add additional products

Seek excellent product designs, high awareness, and high accessibility

Seek high plant utilization, even if it risks occasional small stockouts

Accept lower plant utilization and higher capacities to insure sufficient capacity is available to meet demand

Seek high automation levels

Reduce labor costs through training and recruitment

Reduce cost of goods through TQM initiatives

Increase demand through TQM initiatives

Offer attractive credit terms

Seek the lowest price in their target market while maintaining a competitive contribution margin

All of your teammates are dedicated to the project. They put in the time and effort to complete their individual assignments and to be adequately prepared for team meetings. However, this time and effort does not seem to translate into effectively sharing information. Which of the following actions is most likely to improve your teams information sharing?

Select: 1

	Structure team discussions to focus on a smaller set of key issues.
	Make discussions during team meetings more free-form.
	Schedule more virtual team meetings.
	Share less information about each others assignments in order to avoid confusion.

At the last team meeting both Shelia and Freddy showed up having erroneously accomplished the same task, which meant that one task was left undone. Both Shelia and Freddy were certain that they accomplished their assigned task. Which of the following actions would be most effective to ensure this does not occur again?

Select: 1

	Use a meeting agenda at every meeting and send out the agenda prior to the meeting.
	Assign someone to take detailed meeting minutes/notes to document the discussion.
	End each meeting with a recap of assignments and send an e-mail indicating assignments.
	Suggest to the group that a clear chart of roles and responsibility be created.

If Baldwin issued 1000 shares of common stock at last year's end price, the effect on the balance sheet would be:

Select: 1

	Retained earnings would increase by $3,721
	Retained earnings would increase by $37,211
	Equity would decrease by $3,721
	Equity would increase by $37,211

The Chester Company has just purchased $40,900,000 of plant and equipment that has an estimated useful life of 15 years. The expected salvage value at the end of 15 years is $4,090,000. What will the book value of this purchase (exclude all other plant and equipment) be after its third year of use? (Use FASB GAAP)

Select: 1

	$32,720,000
	$35,446,667
	$33,538,000
	$29,448,000

Every time your colleague faces a dilemma she is fond of saying, "I believe some principles cant be sacrificed for anything." She clearly favors which form of ethical guidance?

Select: 1

	Universalism
	Utilitarianism
	Situational ethics
	Virtue ethics

You are the lead team member of a warranty claim team within the Andrews Company. Your team has had an average year, with profits remaining generally flat. In effort to boost profits for the year, your manager suggests you postpone processing any existing claims in the 4th quarter until the new fiscal year (some claims are as high as $150,000) but hes not sure and is open to your opinion, asking "what would you suggest?" Which of the following responses would be the most appropriate step toward making an ethical decision?

Select: 1

	"Perhaps we should explore which stakeholders would stand to win or lose from such a decision."
	"Since we won't benefit directly, let's move forward with this plan."
	"Have we done this in the past?"
	"Lets just make sure we cover our tracks so internal audit doesnt go crazy."

What is the Profit Margin of Chester?

Select: 1

	.13
	2.52
	39.66
	7.89

Digby has an asset turnover of 1.52 (Asset Turnover = Sales/Assets). That means:

Select: 1

	Each $1.00 of assets in the firm generates $1.52 of sales revenue.
	Every $1.52 of profit in the firm comes from each $1.00 of sales.
	Every $1.00 of assets in the firm generates $1.52 of profit.
	Every $1.52 of assets in the firm generates $1.00 of sales.

Which mission statement best represents the Baldwin company?

Select: 1

	Providing value to our customers is why we get up in the morning. We accomplish this by offering products at a low price our customers can afford across a wide variety of market segments.
	Consistency and affordability are our goals. Our central mission is to offer dependable, low-price products that our customers can count on.
	Lasting innovation is our motivation. We build premium products that are elegantly designed to meet the needs of a variety of market segments.
	Innovation meets revolution. We create value for our customers through breakthrough designs that lead to unique high-performance products.

As a senior consultant, part of your role on the team is to approve final client reports before they are delivered to the client. Your team was recently hired by the President of the sales division of Plessy and Grouper, a consumer packaged goods company, to address poor customer service within the division. Your consulting team just submitted the draft of a recommendations report. While its full of good content, it also contains a lot of technical jargon. Which of the following aspects of effective communication do you fear your team has overlooked?

Select: 1

	Using facts to support the recommendations.
	Analysis of clients knowledge.
	Length of the report.
	Structuring the main ideas in way that sells your ideas.

Youve been working for a non-profit social services organization for the last year and you couldnt be happier. The impact youre having on the organizations clients is truly inspirational and you love the workplace culture. Although you went to business school and bring a wealth of operational knowledge and skills to organization, attracting employees with your background has been difficult. The HR administrator has asked you to head-up business school recruiting for the next year to fill some key positions with folks just like you. In developing your recruiting pitch, which of the following represents the next critical step in making your communication effective?

Select: 1

	Practicing the pitch to ensure a natural delivery.
	Developing the core ideas that will communicate the benefits of working in the organization.
	Making sure the materials have a consistent look and feel.
	Ensuring that the materials do not oversell the organization.

As the manager of user experience for a large Internet service provider, Gina spends a lot of her time trying to figure out how best to communicate the value of the technology enhancement services that the firm provides. For this reason, Gina been asked to give a presentation at a big technology conference on the topic of "communicating value to customers." With 15 years in the business, Gina feels confident she has a lot to offer the audience, which is largely comprised of people just like her. But with only 20 minutes to speak, she is concerned about how to fit it all in. Which of the following areas of effective communication should Gina focus MOST of her efforts in preparing the presentation?

Select: 1

	Understanding the audiences knowledge.
	Determining the level of communication detail to share with the audience.
	Structuring the core ideas or flow of the presentation from beginning to end.
	Practicing the pace of the presentation.

You were recently selected for an important 2-year overseas assignment in Qatar. This is a big career opportunity and a chance to work in a high-growth region of your companys business. You just returned from a weeklong trip to Qatar, which was part of the introduction to your new team and your soon-to-be new home. You certainly became aware that there were some noticeable cultural differences between your country and Qatar. You are scheduled to move in 3 months. Which of the following actions would be the MOST EFFECTIVE approach for improving your cultural competence?

Select: 1

	Learn as much as you can about each member of your new team in order to smooth your transition into the group.
	Stay in frequent communication with your new team in order to prepare for your upcoming move.
	Focus your efforts on closing out all of your remaining projects and commitments related to your current position to get ready for your overseas assignment.
	Create a list of the things that you found to be different than what you expected during your visit and plan some strategies for adjusting to these differences.

Midyear on July 31st, the Baldwin Corporation's balance sheet reported: Total Assets of $81.937 million Total Common Stock of $2.540 million Cash of $4.020 million Retained Earnings of $17.153 million. What were the Baldwin Corporation's total liabilities?

Select: 1

	$62.244 million.
	$66.264 million.
	$58.224 million.
	$64.784 million.