Question: Review the principles of ISO 9000 (for example, see https://asq.org/quality-resources/iso-9000), Baldrige Award criteria (for example, see https://asq.org/quality-resources/malcolm-baldrige-national-quality-award), elements of TQM (for example, see https://asq.org/quality-resources/total-quality-management), and

Review the principles of ISO 9000 (for example, see https://asq.org/quality-resources/iso-9000), Baldrige Award criteria (for example, see https://asq.org/quality-resources/malcolm-baldrige-national-quality-award), elements of TQM (for example, see https://asq.org/quality-resources/total-quality-management), and the 14 points of Deming. What similarities and differences do you see?

How do the above approaches to quality compare with Stephen Coveys habits of highly effective people or Peter Senges disciplines of a learning organization (https://thesystemsthinker.com/learning-organizations-from-invention-to-innovation/)?

Write a two-page research report to answer the two questions above. You may find https://www.osti.gov/servlets/purl/124904 to be a useful resource.

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