Question: Revisit the example, 'United drags passengers off its plane'. (a) How should the airline have handled the situation ? Do you think that these were

Revisit the example, 'United drags passengers off its plane'.(a) How should the airline have handled the situation? Do you think that these were sensible moves?(c) Within a few days another 'scandal' hit the A 'potentially prize-winning' rabbit (called Simon) reportedly died while in transit from London Heathrow to O'Hare airport in Chicago.Why is this incident so important to United?

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