Rishi is a new college freshman, living away from home for the first time. He has...

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Rishi is a new college freshman, living away from home for the first time. He has opened a checking account with Regions Bank. During the first two months of the semester, he wrote checks for many purchases and used his debit card for cash withdrawals; he accurately recorded all these transactions in his checkbook. Now busy with classes and college activities, he became more careless, and did not take time to record withdrawals or to balance his checking account. On a visit to deposit a check in the bank he received a record of his balance to date which showed that he had money in his account. During the next few days, he used his debit card for several meals out with friends and wrote checks to pay for various items. He then received notice that 10 of these transactions had "bounced." The fee for each insufficient funds notice was $27. He has gone to the bank requesting that the fee be waived. The "balance to date" did not include several outstanding checks that were credited to his account the next day. Activity: As the customer service manager, compose a one-page letter to Rishi denying his request to waive this fee for checks with insufficient funds. Conduct research necessary to recommend a plan for protecting against future insufficient fund fees. Rishi is a new college freshman, living away from home for the first time. He has opened a checking account with Regions Bank. During the first two months of the semester, he wrote checks for many purchases and used his debit card for cash withdrawals; he accurately recorded all these transactions in his checkbook. Now busy with classes and college activities, he became more careless, and did not take time to record withdrawals or to balance his checking account. On a visit to deposit a check in the bank he received a record of his balance to date which showed that he had money in his account. During the next few days, he used his debit card for several meals out with friends and wrote checks to pay for various items. He then received notice that 10 of these transactions had "bounced." The fee for each insufficient funds notice was $27. He has gone to the bank requesting that the fee be waived. The "balance to date" did not include several outstanding checks that were credited to his account the next day. Activity: As the customer service manager, compose a one-page letter to Rishi denying his request to waive this fee for checks with insufficient funds. Conduct research necessary to recommend a plan for protecting against future insufficient fund fees.

Answer rating: 100% (QA)

Your Name Customer Service Manager Regions Bank Address Line 1 Address Line 2 City State Zip Code Date Rishi Last Name Address Line 1 Address Line 2 C... View the full answer