Risk Log Class/Team Create date Last Change Date Risk Log steps week 3 Risk Identification/Categorization week 4 Risk Assessment week 5 Risk management week 6 week 7 BPM To Be business processes Presentation/Exec Summary 20 stores, 20000 customers Risk_ID Present situation / Cause can cause the risk: Risks which will have the Effects Risk Category Risk Owner (Department) Sales contract process 00001 Using old profitability templates 00002 Cost spreadsheets are not automatically updated 00003 Cost prices are inflated A sales representative's 00004 assessment determines the risk 00005 profile. No formal creditworthiness assessment There aren't many rules when it 00006 comes to discounting. 00007 Each customer has a random set of conditions. Changes have to be made 00008 manually qualitative/quantitative analysis accept/avoidance/controlling/transfer/watch and monitor qualitative/quantitative analysis Frequency, expected (Happens on average every X year or Y times a year) Risk_ID Present situation / Cause can cause the risk: Risks which will have the Effects Risk Category Risk Owner (Department) Sales order process 00009 Stock levels are unknown when receiving an order Not knowing what other clients 00010 have already ordered/history of previous orders 00011 When taking an order, failing to check the client's credit limit Over the phone, a seles 00012 representative placed the order into the system manual. Sales order preparation and delivery Pickers discover that certain 00013 things requested are out of 00014 stock. When there is no replacement item, they often call the consumer and figure out a solution. Frequency, expected (Happens on average every X year or Y times a year) Risk_ID Present situation / Cause can cause the risk: Risks which will have the Effects Risk Category Risk Owner (Department) Invoicing process The financial condition of the 00015 majority of consumers is unclear. 00016 00017 Payment terms and credit limits are determined by a customer's interaction with sales representatives. The invoice may contain numerous deliveries A single invoice cannot be 00018 generated automatically by the current ERP system. Someone in accounting has to 00019 consolidate all deliveries into a single invoice manually Frequency, expected (Happens on average every X year or Y times a year)