Riverside Bank runs a branch office in Tree River, Texas. The bank has received several complaints...

 

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Riverside Bank runs a branch office in Tree River, Texas. The bank has received several complaints about waiting times on Fridays. A consulting company, Super-Queue, composed of Bauer Honors SCM graduates, has been hired to look into the problem. Analysis shows that on Fridays, customers arrive at a rate of 36 per hour Poisson-distributed, and the teller can serve 40 customers per hour, Expo nentially-distributed. Given these data, what is the probability that the teller is idle? Show your solution with two (2) decimal places. Riverside Bank runs a branch office in Tree River, Texas. The bank has received several complaints about waiting times on Fridays. A consulting company, Super-Queue, composed of Bauer Honors SCM graduates, has been hired to look into the problem. Analysis shows that on Fridays, customers arrive at a rate of 36 per hour Poisson-distributed, and the teller can serve 40 customers per hour, Expo nentially-distributed. Given these data, what is the probability that the teller is idle? Show your solution with two (2) decimal places.

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