Question: RM is a system that can be used to increase the strength of customer relationships. Acquaintance relationships are based on satisfaction, while friendly relationships and

RM is a system that can be used to increase the strength of customer relationships. Acquaintance relationships are based on satisfaction, while friendly relationships and partner relationships are based on

q,

communication and honesty

price sensitivity and switching costs

trust and $ mmitment

learning and growing

differential advantaeses and value

RM is a system that can be used to increase the

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