Question: Rob, a manager at a call center, monitors the performance of workers in his department to see if the quality of their work is meeting

Rob, a manager at a call center, monitors the performance of workers in his department to see if the quality of their work is meeting the performance standards of the company. In doing so, which managerial function is Rob performing?
Multipl Choice
controlling
staffing
structuring
planning
organizing
Rob, a manager at a call center, monitors the

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