Robots provide greater productivity but may not always be the best solution. For example, robots are not
Question:
Robots provide greater productivity but may not always be the best solution. For example, robots are not able to think through and reason when making decisions regarding real-life situations. Robots are only capable of responding to situations based on what they are programmed for. Humans have a unique set of skills that robots are not capable of performing. For instance, some customers may prefer human engagement. Where empathy and emotional intelligence is needed, it may be difficult for customers to relate positively to robots addressing their concerns. Sawhney (2018) suggests that the need for human skills will prevent robots from taking over jobs. What are your thoughts regarding the comments of the author?
Smith and Roberson Business Law
ISBN: 978-0538473637
15th Edition
Authors: Richard A. Mann, Barry S. Roberts