Question: Rodrigo doesn't like this statement: I spoke with our CEO today, and I mentioned how much this client matters. She told me how much she
Rodrigo doesn't like this statement: "I spoke with our CEO today, and I mentioned how much this client matters. She told me how much she appreciates this win." He changes it to the following: "Our CEO was happy to hear about us retaining this client. She said she appreciates our hard work and will join us at Friday's celebration lunch." What principle is most relevant in this change? Multiple Choice focusing on the positive rather than the negative using I-voice to deflect blame using we-voice to focus on team efforts giving credit to others using diplomatic, constructive terms
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