Question: Ron Swanson, whose primary job is supervising a small customer service group, is not getting cooperation from all members on the cross - functional team

Ron Swanson, whose primary job is supervising a small customer service group, is not getting cooperation from all members on the cross-functional team he leads. In particular, Dwight, the assistant to the regional manager, seems to resist his direction and tries to influence team members to go in another direction. The source of conflict in this case may be
status differences.
a personality clash.
communication failure.
time pressure.
ambiguous jurisdictions.c
 Ron Swanson, whose primary job is supervising a small customer service

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