Run the case study through the needs assessment process. Refer to Figure $3\mathrm{.}1$ from your textbook $($p$.83).$

What is the performance problem and why is it important?

Who should take part in the TNA? Who are are the stakeholders? Why?

What methods and sources would you use? Explain why you would choose this method$($s$).$ Refer to Table $3\mathrm{.}4$ from your textbook $($pp$.100-103)$

What information would you collect by doing an organizational analysis? List some key questions that you might use, and why.

What information would you collect by doing a task analysis? Describe how you would validate the list of tasks.

What information would you collect by doing a person analysis? Describe some results you might expect to find.

Do you think training is needed to solve the performance problem? Consider some other solutions to performance problems and whether they would be appropriate. How would you know if training is the best solution to the performance problem?Run the case study through the needs assessment process. Refer to Figure $3\mathrm{.}1$ from your textbook $($p$.83).$

What is the performance problem and why is it important?

Who should take part in the TNA? Who are are the stakeholders? Why?

What methods and sources would you use? Explain why you would choose this method$($s$).$ Refer to Table $3\mathrm{.}4$ from your textbook $($pp$.100-103)$

What information would you collect by doing an organizational analysis? List some key questions that you might use, and why.

What information would you collect by doing a task analysis? Describe how you would validate the list of tasks.

What information would you collect by doing a person analysis? Describe some results you might expect to find.

Do you think training is needed to solve the performance problem? Consider some other solutions to performance problems and whether they would be appropriate. How would you know if training is the best solution to the performance problem?