$\text{'}$s importance in a smooth order process is often under appreciated.

Customer Service

Distribution

Marketing

Manufacturing

Question $4$

$2$ pts

are among the four problems the authors found with order processes $($select all that apply$).$

Companies do not view order processes as a system

Customers are too involved in the process

Each step is controled by one function

The process is invisible to top managers

Search

ly$!$