Question: S T E P 1 : D E F I N E T H E P R O B L E M - A P

S T E P 1 : D E F I N E T H E P R O B L E M - A P P L I C AT I O N E X E R C I S E A OBJECTIVE : Apply trend analysis, develop "TAGS" and formulate a business case for Best University Deliverable: 1. Perform trend analysis. 2. Is the problem getting progressively worse? 3. Start an IS/IS Not analysis 4. Develops "TAGS" 5. Would you recommend working on this problem? If yes, why? Time: 20 minutes Additional Information: The new President of Best State University (BSU) would like your help to reduce the dropout rate. The President thinks the drop out rate has progressively gotten worse in the past few years. Each college drop out costs an average of $40,000.00. Ideally, the President would like the number of dropouts to be less than 100. Your research indicates that the national average is around 300 in the 1st year and around 100 in the 4th year. You have received the following data set. Year 1st Yr 4th yr 2012 217 90 2013 160 114 2014 290 109 2015 310 101 2016 145 122 2017 171

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