S4-14. Identifying waste activities in an office (Learning Objective 4) The following is a list of waste activities found in an office. Classify each one as a type of waste as represented by the acronym DOWNTIME (Defects, Overproduction, Waiting, Not utilizing people to their full potential, Transportation, Inventory, Movement, and Excess processing). a. The office is run by the office manager; employees do as they are told. b. The computer system requires frequent restarting; restarting takes five minutes. c. To retrieve inventory records, clerks must click through several menus in the program to get to the record needed. d. Orders in the system are frequently missing information. e. Paperwork (that might change) is printed before it is needed. f. Sales orders are put into the computer by the sales people in the field, and paper reports are generated; these sales orders are then entered into the order processing system by clerks who type the orders based on the paper reports f. Sales orders are put into the computer by the sales people in the field, and paper reports are generated; these sales orders are then entered into the order processing system by clerks who type the orders based on the paper reports. g. The files needed for loan approval are carried to and from the file storage office when the files are needed. h. Approval of loans is done in batches once a week rather than as the loan paperwork is finished for each individual loan. i. Pending vacation requests must be taken to the third floor offices to get the signature of the human resources manager. j. Employees do not have the authority and responsibility to make routine decisions