Question: Salazar is implementing a balanced scorecard ( BSC ) with his organization. In one area of the BSC he plans to total survey results completed

Salazar is implementing a balanced scorecard (BSC) with his organization. In one
area of the BSC he plans to total survey results completed by people who have
recently purchased products his company makes. What perspective does this
represent?
organizational perspective
internal process perspective
financial perspective
customer perspective
Salazar is implementing a balanced scorecard (BSC) with his organization. In

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