Question: Sam believes using soft influence tactics is more effective than using hard tactics. Which of the following tactics is Sam most likely to use? Building

Sam believes using soft influence tactics is more effective than using hard tactics. Which of
the following tactics is Sam most likely to use?
Building enthusiasm by appealing to her employees' emotions
Basing requests on her authority or rights
Getting others to support her efforts to persuade someone
Making explicit promises
Using intimidation and threats
Sam believes using soft influence tactics is more effective than using

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