Question: Samples of 100 completed forms were collected for 15 consecutive days to check the quality of the data entry department at Haphazard Insurance Inc., A

Samples of 100 completed forms were collected for

Samples of 100 completed forms were collected for 15 consecutive days to check the quality of the data entry department at Haphazard Insurance Inc., A form is considered bad if it has one or more errors. The samples are used to establish performance norms for the department Use the equations and data below to determine the upper and lower control limits for a p-chart using a 95 percent confidence interval (Z=1.96). UCL = P + ZS, LCL = 7 -2 S. P total defects PU- SALE number samples x sample size Sample Number Forms with errors Sample Number Forms with errors 8 Forms with errors 4 6 12 B 7 11 Sample Number 11 12 13 14 15 2 8 3 B 4 9 4 B li 12 10 w the correct answer isn't given NUCLE 46, LCL = 0.0 WUCW= LOL.017 | UC = 063, LCL = 0.0

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