Samsung Electronics Solidifies Its Brand Value With Top-Five Ranking in Interbrands Best Global Brands 2021 Korea on October 21, 2021 The company ranked fifth in Interbrands 100 Best Global Brands with a brand value of USD 74.6 billion, achieving a 20% increase compared to 2020 Samsung Electronics today announced that it had reaffirmed its position as a top-five brand in Interbrands Best Global Brands 2021. According to the Best Global Brands list announced by the global consulting firm Interbrand on October 20 (local time), Samsung ranked fifth with a brand value of USD 74.6 billion, a 20% increase compared to last year. On the back of its strong financial performance, which has recovered to reach pre-pandemic levels, the companys brand value surged by 20% this year, twice the average brand value growth rate among the top 100 brands in 2021. Since entering the top five for the first time last year, Samsung has maintained its position for two consecutive years with its largest increase in brand value since 2013. According to Interbrand, major factors that played a critical role in Samsungs growth include: Its transition to a customer-centric management system, highlighted by the establishment of a new CX (customer experience) team dedicated to prioritizing customer experience and values Its ongoing efforts for sustainable development, including various campaigns guided by its CSR vision, Together for Tomorrow! Enabling People, as well as company-wide initiatives that promote sustainability, such as the use of eco-packaging for TVs and the Galaxy Upcycling program The launches of innovative products including the Galaxy Z Flip3, Neo QLEDs and the Bespoke lineup of home appliances Technology leadership as a solid number one in the Memory market and the launches of innovative System LSI products Leading the development of advanced technologies such as artificial intelligence (AI), 5G, automotive and robotics through consistent investment It is very encouraging to see Samsung Electronics reach the top five in the world last year and then achieve enormous double-digit growth this year our biggest leap in brand value since 2013, said YH Lee, CMO of Samsung Electronics. We promise to leverage our customer-centric management model to keep listening to our customers. This is how we will repay the massive support we have received from customers around the globe. Interbrand evaluates businesses brand value based on a comprehensive analysis of multiple factors including financial performance, brand influence on purchase and brand competitiveness. Meanwhile, on October 12, Samsung was also ranked No.1 by Forbes as the Worlds Best Employers 2021 for the second consecutive year. As a global organization with employees and businesses around the world, Samsung has, once again, been chosen as the number one employer. Each year, Forbes surveys around 150,000 employees from 58 countries working for businesses with operations in multiple nations or regions, and this year asked respondents to rank their satisfaction with their employers COVID-19 responses and score their employers on image, economic footprint, talent development, gender equality and social responsibility. QUESTION ONE [30] Technology leadership as a solid number one in the Memory market and the launches of innovative System LSI products. Analyse the statement and article above and discuss the technology leadership/e-Leadership approach as well as its impact on Samsung Electronics. Conduct your own desktop research to substantiate your answer.

*NB* Analyse the statement and article Critically discuss the technology leadership/e-Leadership approach Include a discussion on the impact of the above on Samsung Electronics Align answer to the context provided in question. Answer must not exceed three (3) pages Please conduct your own online desktop research in order to support your answer.