Question: Samuel needs to give his subordinate Michael negative feedback about a crucial aspect of his work performance. How could Samuel address a subordinate's defensive reaction
Samuel needs to give his subordinate Michael negative feedback about a crucial aspect of his work performance. How could Samuel address a subordinate's defensive reaction upon receiving critical performance feedback effectively, considering the concept of the sensitive line?
By focusing solely on performance data without discussing personal behavior.
By providing verifiable, predictable, and controllable feedback.
By avoiding any feedback that may challenge the subordinate's selfconcept.
By using a direct and confrontational approach to break through the defensive behavior.
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