Sandy has noticed over the past few weeks, she is taking on more of Sarah's tasks. This is making Sandy feel frustrated. It has changed Sarah and Sandy's relationships, and now they often ignore each other during the day. Sandy especially notices that today Sarah seems a little distracted on arrival and avoided spending time welcoming the families and children individually. When Sandy approaches Sarah and asks if everything is okay, Sarah tells Sandy to mind their own business. Sandy was taken aback and felt quite upset with this response 

1. What conflict resolution steps should Sandy put in place to resolve this conflict and create a more positive team culture? 

2. Assuming you are Sandy, provide examples of what you would say to Sarah during the conflict resolution. How would you gain Sarah's input and negotiate with them? How would you end the meeting with Sarah?