Sandy is putting together a lesson plan cover page for a customer service training program to be provided to all retail employees. Which of the following statements should NOT be included in her lesson plan?

Question $16$ options:

"a DVD player, projector, and white$-$board are needed in the training room"

"the cost per trainee will be $$250,$ paid by the sponsoring department"

"trainees will be able to probe customers' needs by using a four$-$step process"

"the training room needs to be able to accommodate $30$ trainees in round tables of six"