Sarah, a team leader, is implementing a new software

system in her department. She notices resistance from

team members who are comfortable with the current

system. Which of the following is the best strategy for

Sarah to manage this change effectively?

a$.$ Delay the implementation until team members

voluntarily adopt the new system.

b$.$ Implement the new system without consulting

the team to avoid further resistance.

c$.$ Ignore the resistance and focus on training

sessions for using the new software.

d$.$ Communicate the benefits of the new system

and involve team members in the planning

process.