Saul received no response to the important text message he sent Paul. Paul's failure to provide _______________________ made it necessary for Saul to engage in frustrating and time-consuming follow-up to find out if his message had been ignored, misunderstood, or simply not received. (N.B.: Communication is not the correct answer.)

An individual's accent, tone of voice, rate of speech, and use of fillers and pauses are examples of ___________________________________________, a type of nonverbal communication.

Dana, who believes that there is one single most effective way to lead any employee in any organization, subscribes to a _____________ theory of leadership.

	a.	composite
	b.	contingency
	c.	pessimistic
	d.	universal
	e.	none of the above

Which is true?

	a.	Groups are always more productive than individuals.
	b.	"Social loafing" is more likely to occur in a group that has an interesting task to perform.
	c.	People with low self-esteem are more likely to conform to their groups norms, even if they disagree with them.
	d.	Compared with people from individualistic societies, people from collectivistic societies tend to need more training in how to work well in groups.
	e.	none of the above

Someone with legitimate power always has ________________ power as well.

	a.	expert
	b.	personalized
	c.	referent
	d.	reward
	e.	universal