Question: Saved Help Save & Exit Submit Some companies with call centres are using Artificial Intelligence and Robotics to speak to customers. While a customer might

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Some companies with call centres are using Artificial Intelligence and Robotics to speak to customers. While a customer might think they are talking to a real agent, they are in fact speaking with a robot with pre

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recorded responses that are generated using Artificial Intelligence. These call centres are leveraging developments in which factor of the macroenvironment?

Multiple Choice

Culture

Technology

Economic

Political

/

Legal

demographics

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