Question: SBL Bank has a single automated teller machine (ATM) located in a shopping center. Data were collected from during a period of peak usage on

SBL Bank has a single automated teller machine (ATM) located in a shopping center. Data were collected from during a period of peak usage on Saturday afternoon and it was found that the average time between customers arrivals is 2.1minutes with a standard deviation of 0.8minute. It also was found it takes an average of 1.9minutes (with a standard deviation of 2minutes) for a customer to complete a transaction.

(a) Calculate expected customer arrival rate & service rate per server?

(b) Calculate the expected server utilization?

(c) Approximately how long will customers need to wait in line during the peak usage period?

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

Q:

Apex Corporation learns that a federal administrative agency is considering a rule that will have a negative impact on the firms ability to do business. Does the firm have any opportunity to express...

Q:

please answer the question with example SBL Bank has a single automated teller machine (ATM) located in a shopping center. Data were collected from during a period of peak usage on Saturday afternoon...

Q:

SBL Bank has a single automated teller machine (ATM) located in a shopping center. Data were collected from during a period lof peak usage on Saturday afternoon and it was found that the Javerage...

Q:

SBL Bank has a single automated teller machine (ATM) located in a shopping center. Data were collected from during a period of peak usage on Saturday afternoon and it was found that the average time...

Q:

SBL Bank has a single automated teller machine (ATM) located in a shopping center. Data were collected from during a period of peak usage on Saturday afternoon and it was found that the average time...

Q:

HDFC Bank has a single automated teller machine (ATM) located in a shopping center. Data were collected from during a period of peak usage on Saturday afternoon and it was found that the average time...

Q:

ICICI Bank has a single automated teller machine (ATM) located in a shopping center. Data were collected from during a period of peak usage on Saturday afternoon and it was found that the average...

Q:

HDFC Bank has a single automated teller machine (ATM) located in a shopping center. Data were collected from during a period of peak usage on Saturday afternoon and it was found that the average time...

Q:

HDFC Bank has a single automated teller machine (ATM) located in a shopping center. Data were collected from during a period of peak usage on Saturday afternoon and it was found that the average time...

Q:

ICICI Bank has a single automated teller machine (ATM) located in a shopping center. Data were collected from during a period of peak usage on Saturday afternoon and it was found that the average...

Q:

ICICI Bank has a single automated teller machine (ATM) located in a shopping center. Data were collected from during a period of peak usage on Saturday afternoon and it was found that the average...

Q:

Suppose that the time to complete a project is the sum of several independent operations. If the means and standard deviations of the independent operations are known, determine the mean and standard...

Q:

Determiner the internal normal force, shears force, and bending moment at pointC. 40 kN 8 KN/m 60 0.3 m

Q:

3. Rice from Brand A costs $x per kilogram. A food catering company spent $600 on rice in January. (i) Write down an expression, in terms of x, for the amount of rice that this food catering company...

Q:

Consider the case of an observer moving toward a source of sound while the source moves away from the observer. See figure 2 below. Consider the case of an observer moving toward a source of sound...