Scenario $13-3.$ Amal is the new Academic Director at Sierra International Education Ltd$.,$ a large conglomerate of language and private business colleges across Canada. When she worked as a registrar at a small ESL school she enjoyed the flexible structure, minimal rules, and team approach to decision making by instructors, administrators, and the director. The situation at Sierra International is different. Sierra has a tall, rigid structure with many rules and procedures designed to standardize jobs and guide employee behaviour. One such rule requires that all decisions regarding courses, instruction, and student relations must be signed off by Amal alone. As a result, she seems to spend most of her time reviewing course content, dealing with student concerns and signing off documents. She also feels that the many levels of hierarchy are unnecessary and place barriers between herself and the instructors and students.. Amal is not exactly sure why things have to be so "organized" and is planning to talk to the COO about making some changes to increase flexibility and reduce the number of rules and procedures.

Which of the following best describes the type of organizational design at the small ESL school where Amal previously worked?