Question: Scenario 2/Question 2 Supervisor:- Jack, I asked you to be here to talk a little about your performance in the last quarter. I have to

Scenario 2/Question 2

Supervisor:- Jack, I asked you to be here to talk a little about your performance in the last quarter. I have to say that you are indeed one of my best salesperson. You met the sales target and a little more.

Jack:- Thank you so much for your acknowledgement. This certainly means a lot to me.

Supervisor:- Now, we are going to talk about the other aspect. I have heard of various complaints coming from your co-workers on your aggressiveness. You need to improve a little on your peoples skills.

Jack:- I am sorry, sir but I have to disagree with you. I dont have a problem with aggressiveness. My co-workers are simply too soft to compete in this industry and that is not my problem.

Supervisor:- Jack, there is no need to raise your voice here.

Identify 2 problems faced by James and using the FIVE (5) aspects of Emotional Intelligence that you have learnt, explain how Jim and his employer can overcome the identified problems. This short answer should be between 100 200 words.

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