SCENARIO 75: Prosecuting a Computer Corporation in Multiple Countries

XYZ Corporation, a major computer company in the United States, has developed and released a new software product that has been distributed globally. However, this product has a serious defect that causes computer systems using it to crash under certain conditions. These system crashes, in turn, result in both severe disruption and damage to system resources. QTRON, a company headquartered in eastern Asia that purchased this product from XYZ, has experienced multiple system crashes since installing it, which has also resulted in a severe loss of revenue for that company. What legal recourse does/should QTRON have in its complaint against XYZ Corp., given that its complaint involves companies in two sovereign nations?

Followup In the United States, there are strict liability laws, but there are also disclaimers and caveats issued by manufacturers to protect themselves against litigation. Suppose that several countries where XYZ Corporation has sold its new software product also have strict liability laws but do not recognize disclaimers. Should XYZ Corporation be held legally liable in each of these countries?

Deliverable: What are your thoughts?