Question: Scenario: A financial services firm is implementing a new client relationship management system using Lewin's Change Model. Question: What should the firm do during the

Scenario: A financial services firm is implementing a new client relationship management system using Lewin's Change Model.
Question: What should the firm do during the "refreezing" stage to solidify the changes?
Group of answer choices
Offer ongoing support and training about the new system
Reduce communication to save costs
Ignore feedback as the change is already implemented
Discontinue all previous systems immediately

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