Scenario for Ques. $4.$

In the post$-$covid world, while the sudden surge in consumer demand for e$-$commerce services could be due to the implementation of social distancing norms and lockdown measures countries have taken to contain the pandemic, these new norms are finding increasing acceptance amongst consumers and adoption by traditional businesses. The pandemic has changed the consumers$$ daily habits, consumption patterns, and ways of thinking, resulting in a boost to the $$home economy$$ and a further improvement in online services that were already world$-$leading. Online demand has increased for multiple categories, including entertainment and food and beverages delivered using innovative non$-$contact format. One of the prominent channels is that of E$-$Commerce. E$-$commerce is booming and companies are asking how they can reconfigure their businesses to cope with the changes in buying patterns

Tarte Ltd$.,$ a leading FMCG company dealing in confectionary, which primarily followed the traditional sales channel is looking at changing their methodologies and technology in order to cope with the surge in e$-$commerce demand and direct$-$to$-$consumer operations. They are now working on creating new position, whose incumbent will help them establish their e$-$commerce strategy. The position holder will develop the overall e$-$commerce strategy and future road map for Tarte Ltd$.$ operations. He or she will also be responsible for end$-$to$-$end business operation for the e$-$commerce vertical including developing the right product mix, IT co$-$ordination, customer & account management.

Ques$\mathrm{.}4.$ You are a subject matter expert working with an HR consulting company. You are leading a team which has been hired by Tarte Ltd to conduct a job analysis for the position of $$Head$-$E$-$commerce$.$ Describe the steps in conducting a job analysis that you would undertake for the mentioned position.