Scenario for Question $3(18$ points$)$

You have a concern about your Service Manager. You feel that he is a soft negotiator and always felt he was giving away too much in negotiations. You are particularly unhappy with his last deal, where he agreed to give free servicing for three years to another Super High Industrial Technologies plant. Although not catastrophic, it could end up costing the Dagon Seikkan Plant as much as MMK $500,000$ a month. The Service Manager$$s excuse was that he wanted to assure the other plant that they would not face the same problem facing East Dagon Plant. You don$$t like his excuse. So$,$ you decide that you would appoint another manager who would use hardball tactics. Someone who wouldn$$t worry about the relationship at all.

QUESTION $3$:

What would be the best style hardball tactic$($s$)$ to use during this negotiation and why?