Scenario

Operations management is a business function responsible for planning, coordinating and controlling the resources needed to produce a company's goods or services.

Visit any service or manufacturing organization of your choice. Keenly observe the existing operations and collect data related to following learning outcomes.

1.Identify the business, the operations and explain why operations management is important for the organization.

2.Study their operations strategy and describe the performance objectives which they have prioritized out of cost; dependability; flexibility; quality and speed. Understand the link between operations management and strategic planning. Further discuss the internal and external benefits of excelling in these performance objectives.

3.Evaluate the approach of the selected organization for selected five operation functions mentioned in below and derive recommendations for improvements.

Facility layouts

Process selection

Inventory management

Product design process

Process flow chart

Linear programming applications

Project Management applications