SCENARIO:

Section $1$:

You are a BA and have just been assigned to the team preparing Conestoga College$$s submission for the $2022/2023$ Baldrige Quality Award. This award $($education$)$ will be given to the educational institution which best addresses the quality principles assessed within the Baldrige framework $($see image below$)$

Your assigned task in assisting the program team is to complete portions of the organizational profile.

The sections you have been tasked to complete are:

$$ P$\mathrm{.}1$ A $($Organizational Environment which includes portions $1,2,3,4)($Note: not part $5)$

$$ P $1$ B $($Organizational Relationships only part $(1)($organizational structure$)$

$$ P$\mathrm{.}2$A Competitive Environment which includes portions $1,2,3)$

As you realize, correctly representing Conestoga College and being shortlisted for such a prestigious award is of paramount importance to Conestoga College. No other sections require completing

See below for further details:

Section $2$:

Examine the following quality Requirements from ISO$9001.$ Which $($of the following$)$ directly help control or improve quality, and which do not?

For each of these requirements $($from ISO$9001)$ write up to $2$ sentence answer addressing why or why not each requirement controls or improves quality.

Additionally, for those that do not directly control$/$improve quality write a $1-$sentence answer outlining why do you think this requirement are part of the standard?

Note: this has absolutely nothing to do with Conestoga College!

List of ISO$9001$ Requirements to be addressed $($requirement outlined in part$)$:

a$.$ The organization shall determine requirements specified by the customer.$$

b$.$ Records from management reviews shall be maintained.$$

c$....$ documentation shall include $...$ documents needed $...$ to ensure the effective planning, operation and control of its processes $...$

d$....$ shall determine the monitoring and measurement to be undertaken $...$ to

provide evidence of conformity of product to determined requirements.$$

e$.$ The quality management system $...$ shall include a quality manual.$$

f$....$ establish and implement the inspection or other activities necessary for ensuring that purchased product meets specified requirements

Note: that Section $2$ is independent of section $1$ it is not about applying these requirements to Conestoga College, but stand$-$alone ISO$9001$ based requirements$)$

YOUR ASSIGNMENT:

SUBMIT an MS Word document using WORD features that includes the following:

$1.$ Cover Page.

$2.$ Table of Contents $($includes all points $3$ and beyond$)-$

$3.$ Submission Academic Introduction that:

$$ Provides objective of the assignment.

$$ Introduction must be $4$ sentences maximum.

$1.$ Baldrige Award Parts P$\mathrm{.}1$A

$2.$ Baldrige award Part P$\mathrm{.}2$A

$$

$.$

$3.$ Requirements within ISO$9001$ together with the questions to be addressed for each. Ensure that the provided short requirement description is included along with your answer.

$4.$ APA References

This assignment will evaluate your ability to:

$$ Research for relevant content online

$$ Understand frameworks and influencers of quality

$$ Quickly and succinctly describe your answers to the questions

$$ Understand ISO$9001$ requirements and why they have been included in the standard.

$$ Ability to create a document and use MS words standard features to write a business quality document $($use of Grammarly premium is strongly suggested$).$ Standard features include: use of templates, header$/$footer$,$ citations and references, tabs and breaks, TOC and headings, APA References.

$$ Marks for the verbal component will be either a mark of $0($not present, unable to answer$)$ or $100\%($where a partially similar answer to your written answer is provided, or not asked$)$

$$