SCENARIO Some hostility has been occurring among your work team as Sarah and James always receive the weekend off, and the rest of the team is required to work both Saturdays and Sundays. The other employees are beginning to resent Sarah and James for always receiving the weekend off work. The team rarely works with Sarah and James due to this rostering, and when they do, there is conflict. The other employees hold fixed opinions about Sarah and James and as a result, the working environment has become tense and there has been a lot of gossip. The conflict has not been resolved, and is therefore increasing in severity. As a result, arguments have occurred between Sarah and other employees. There has been a notable decrease in productivity. A. Conflict theory can be divided into the following parts: 1) Signs 2) Stages 3) Levels 4) Factors involved 5) Results Using the scenario, apply the situations to the relevant parts of conflict theory listed above. Which aspects need to be addressed by you as the manager? (20 -40 words) B. As the manager of this team, describe why you believe this conflict is occurring between Sarah and James and the other team members. (15 - 30 words) C. During the initial stages of this conflict, team members were uncomfortable about the rostering situation but did not argue about the issue. Describe the stage of conflict that this situation has reached. What will happen if it is ignored further? (15 - 30 words) D. How can you use communication techniques to effectively manage the conflict within your team and work well with the other members? (15 - 30 words) E. How can management work with you to determine and implement a possible solution to this conflict? (15 - 30 words) F. What results will be achieved if this conflict is managed effectively? (15 - 25 words)