Scenario

You are assigned as the project manager for S-Com new project venture. They are a rapidly growing IT consulting company looking to expand globally. S-Com was awarded the project bid fromHavana Musicto develop a website to sell and stream music media products and services in all music genres globally. This site will be an all-inclusive point of purchase for the "musical environment". Products and services will include broadcast rights, customized media equipment and intermedia transformation for music files, meeting planners, performers and concert promoters of Havana's client base.

As project manager you will work with web developer Jenny Swan to develop the initial website platform that will provide links to target customers via social media. The website will also require backend connectivity to fulfillment systems whose interfaces will be supplied by the sponsor Jack Dole. You will have access to musicians, producers, and global marketers through the Marketing SME Kelly Watts. Kelly will also lend her guidance and expertise of online marketers, portals, and the evolving social media.

Your manager at S-Com would like for you to complete the plans depicting the procedures to close out the project for Havana Music.

Instructions

plan for closing the project using Formulate your closeout plan to include the following:

• The Importance of Documentation
• Develop a Project Completion Checklist
• Best Practices and Lessons Learned
• Ensure any additional outputs as new processes and policies are documented and approved for operational use by creating the following customer documentation:
  • Operating and Maintenance Document
  • Customer Acceptance Document