SCM $300$ EXERCISE #$3$ QUEUING MODELS Queuing Exercise Lab Exercise #$3$ SCM $300$ The purpose of this exercise is to discuss the situation facing a manager and help her determine how many servers to use and what the characteristics of the system will be$.$ Endeavor Communications, a long distance provider, is reevaluating its account management department forSCM $300$ EXERCISE #$3$ QUEUING MODELS Queuing Exercise Lab Exercise #$3$ SCM $300$ The purpose of this exercise is to discuss the situation facing a manager and help her determine how many servers to use and what the characteristics of the system will be$.$ Endeavor Communications, a long distance provider, is reevaluating its account management department for handling customer service questions and requests. During the $2$:$00$ pm to $10$:$00$pm time period, past data show that calls to the account management department occur at an average rate of one call