Scott has asked you for advice about his hiring process. He is concerned that Barcelona is not hiring the right people. He says he doesn$$t learn much from r$$sum$$s and says, $$I$$ve hired too many people that I thought were amazing in an interview, and they ended up being a dud, and vice versa.$$ What advice would you give?

In addition to posting positions on Craigslist, use job boards like Monster.com to increase the number of applications received.

Perform a job analysis to clearly identify what skills are needed to perform in each position at Barcelona.

Only hire people with at least two years$$ experience in the same position at another restaurant.

Before interviewing an applicant, have him or her complete an online personality test that has been validated for teachers and social workers.