Sean’s company employs about 100 people, all of whom work in the same building. The company’s structure is hierarchical; the employees consist of about 70 billing clerks (who process bills that need to be sent from the medical clients to their patients), about 15 nonmanagerial professionals (in IT, accounting, sales, and customer relations), and about 15 managers/executives. Which is least likely to be true about his company’s communication?

1) For their internal communications, all employees use a friendly, casual tone.

2) The billing clerks do not send many communications to the executives or upper-level managers.

3) nonmanagerial professionals tend to communicate more with each other and their managers than they do with the billing clerks.

4) There are written guidelines for many of the company’s procedures.

5) The billing clerks’ external communications follow standardized formats.

Answer rating: 100% (QA)

Solution 1For their internal communications all employe... View the full answer