Search this cours Chapter 09: Assignment: Communication Assume you are Fritz Kron, a Regional Director for Quality at Intermountain Healthcare. You have been sharing information with physicians in your organization about changes in patient rights due to recent legislative charges in healthcare. However you recently realized that many of your physicians were not aware of these changes despite the fact that they got mutiple emails about them. Upon following up you discover that physicians are not reading the emails because they can't keep up with all the emails they receive Which of the following is the problem you are facing? Selective perception O Information overload Misperception O Organizational barriers How would you resolve this problem? O Ensure that physicians are properly decoding messages the way that senders intended. Find ways of minimizing the emails physicians have to attend to. Get physicians to attend to things outside their expectations. Reduce the layers in the communication hierarchy and allow more people to communicate with each other. Grade It Now Save & Continue