Question: Sears Co is implementing a new performance management system - - 3 6 0 degree feedback. As a part of this process, they build a

Sears Co is implementing a new performance management system

- - 360

degree feedback. As a part of this process, they build a team of sponsors within the organization at mid and high levels to help roll the process out to the rest of the teams. This is an example of which step of the change management process?

Sears Co is implementing a new performance management system--360 degree feedback.

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