Question: Sears restructured many times to meet consumer needs, however, it failed to meet consumer needs in e-commerce. Why did Sears digital strategy fail? (Select all
Sears restructured many times to meet consumer needs, however, it failed to meet consumer needs in e-commerce. Why did Sears digital strategy fail? (Select all that apply)
Check All That Apply
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Sears invested its resources in another brick-and-mortar giant, Kmart.
Sears invested its resources in another brick-and-mortar giant, Kmart. -
Sears established sears.com.
Sears established sears.com. -
Sears failed to offer a competitive digital strategy.
Sears failed to offer a competitive digital strategy. -
Sears diversified into nonretail services like financial planning.
Sears diversified into nonretail services like financial planning.
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