Question: Sears restructured many times to meet consumer needs, however, it failed to meet consumer needs in e-commerce. Why did Sears digital strategy fail? (Select all

Sears restructured many times to meet consumer needs, however, it failed to meet consumer needs in e-commerce. Why did Sears digital strategy fail? (Select all that apply)

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  • Sears invested its resources in another brick-and-mortar giant, Kmart.

    Sears invested its resources in another brick-and-mortar giant, Kmart.
  • Sears established sears.com.

    Sears established sears.com.
  • Sears failed to offer a competitive digital strategy.

    Sears failed to offer a competitive digital strategy.
  • Sears diversified into nonretail services like financial planning.

    Sears diversified into nonretail services like financial planning.

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