Question: SEATWORK 1 - MODULE 1 - DESCRIPTIVE STATISTICS The supervisor in a call center company would like to assess his staff in terms of the

SEATWORK 1 - MODULE 1 - DESCRIPTIVE STATISTICS
SEATWORK 1 - MODULE 1 - DESCRIPTIVE STATISTICS The supervisor in a call center company would like to assess his staff in terms of the time they spend in processing a particular document. The standard processing time is 30 minutes and a standard deviation of 2 minutes. Below are the processing time in minutes From the historical data shown in the previous slide, determine the following: 1. Process accuracy. Do you think the standard 30 -minute process time is realistic? 2. Process precision. Do you think the staff is capable to process the document based on the set standard

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