Second time posting. First time had wrong answer which is shown in answer boxes so please dont give same answer.

Infinity Snap Inc, has a balonced scorecard with a strategy map that shows thot delivery time and the number of erroneous ahipments are expected to atfet the compeoy's ability to satisfy the customer. Further, the strategy map for the balanced scorecard shows that the hours from ordered to delivered affects the percentage of cumtomers who thap agail, and the number of erroneous shipments affects the online customer satislaction rating. The following information is also avalable: - The conipany's target hours from ordered to delivered is 30 - Every hour over the ordered-to-delivered target resulis in a 0.5 decrease in the percentage of custonsers who shog agan. - The company's target number of erroneous ahipments per year is no more than 60 . - Every error over the emroneous shipments target results in a 0.5 point decrease in the onine customer satisfaction rating and an odded future linancial loss of sa00 - The company also estimates that for every 1 point decrease in the overalt online custormer satidaction rating (on a scale of 1 to 10 ), future prebit decreases by s2,000 and iurket thare decreases by 0.6\%h. Using these estamates, determine how much fiature profit and future market ahore will change if: - Average hours from ordered to shipped is 26.5. - Average shipping time (hours from shipped to delivered) is 14.3. - Number of emonecus shigments n100. Total deciease in foture profit x Mousd your answer to two decimal places. Total decreose in luiture market share x=