Question: Second: Understanding the brand from its consumers viewpoint Using secondary research only * , gather data about the consumer perceptions of the brand from on
Second: Understanding the brand from its consumers viewpoint
Using secondary research only gather data about the consumer perceptions of the brand from onlineinternet sources including social media: Instagram, XTwitter Facebook, etc.;
Collect data on each of the brands Ps; this data could be gleaned from consumer postings, chats, complaints, reviews, evaluationsassessments etc.
o Pay a special attention to how consumers compare the brand to its competitors in order to identify the pressure points exerted on its Ps strategies from competition.
Note: DONT use primary data research; no use of surveys, focus groups, or interviews of human subjects consumers managers, or employees
Write the above about Head and Shoulders Marketing Mix in words.
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