Section 1: Know your guests Question 1 What should you do to determine if you are going to give fast or slow service to a table with calm kids? (1 mark) A) Ask the guest if they want their kids eat at the same time as them. B) Ask the guest if they want the kid's meals as soon as possible. C) Kids are calm, just give regular service without asking the parents. D) Even though kids are calm, always bring kids food as soon as possible. Question 2 True or false: You should begin a long conversation with a guest who is dining alone, no exceptions, so this guest is not alone anymore. (1 mark) Question 3 True or false: You should always present and describe the menu to each guest. (1 mark) Section 2: Communication Question 1 How can you tell if a new table is in a hurry other then being told? (1 mark) Question 2 What is important to do with each of your costumers, so they know you are available, present, or listening? (1 mark) A) Always smile, especially when a guest complains. B) Every time you pass your guests, stop and ask them if they have everything they need