Question: Section 1 : Multiple ChoicePlease circle the correct response ( 1 mark each, 4 0 questions ) Chapter 1 : 1 ) Marketing, more than
Section : Multiple ChoicePlease circle the correct response mark each, questionsChapter : Marketing, more than any other business function, deals with A customersB salesC advertisingD new productsE brands According to the fivestep model of the marketing process, the first step in marketing isA capturing value from customers to create profits and customer equityB constructing an integrated marketing program that delivers superior valueC engaging customers, building profitable relationships, anuscreating customer delightD understanding the marketplace and customer needs and wantsE designing a customerdriven marketing strategy Marketers are said to suffer from marketing myopia when they ignore underlying consumer needs and focus excessively onA consumers' brand experiencesB competitors' threatsC consumers' existing wantsD competitors' strengthsE consumers' future demandsis the art and science of choosing target markets and building profitablerelationships with them.A DifferentiationB Marketing managementC PositioningD SegmentationE Customerperceived value
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