Question: Section 1 : Multiple ChoicePlease circle the correct response ( 1 mark each, 4 0 questions ) Chapter 1 : 1 ) Marketing, more than

Section 1: Multiple ChoicePlease circle the correct response (1 mark each, 40 questions)Chapter 1:1) Marketing, more than any other business function, deals with A customersB) salesC) advertisingD) new productsE) brands2) According to the five-step model of the marketing process, the first step in marketing isA) capturing value from customers to create profits and customer equityB) constructing an integrated marketing program that delivers superior valueC) engaging customers, building profitable relationships, anuscreating customer delightD) understanding the marketplace and customer needs and wantsE) designing a customer-driven marketing strategy3) Marketers are said to suffer from marketing myopia when they ignore underlying consumer needs and focus excessively onA) consumers' brand experiencesB) competitors' threatsC) consumers' existing wantsD) competitors' strengthsE) consumers' future demands4)is the art and science of choosing target markets and building profitablerelationships with them.A) DifferentiationB) Marketing managementC) PositioningD) SegmentationE) Customer-perceived value

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