Section 2 True and False (2 points each)

1. Organizational behavior is an interdisciplinary body of knowledge with strong ties to psychology, sociology, chemistry, and anthropology.

2. Research in organizational behavior is based on scientific thinking, which means the proposed explanations are carefully tested and the explanations that can be scientifically verified are the only ones that are accepted.

3. The term individual differences is used to refer to the ways in which people are similar and dissimilar in personal characteristics.

4. Stigma is a state of tension experienced by individuals facing extraordinary demands, constraints, or opportunities.

5. Projection is the process through which people select, organize, interpret, retrieve, and respond to information from their environment.

6. Attitude is the range of feelings in the form of emotions and moods that people experience.

7. Social emotions include pity, envy, and jealousy.

8. Valence refers to the individual forces that account for the direction, level, and persistence of a persons efforts expended at work.

9. Content theories are useful in the integrated model of motivation as guides to understanding individual beliefs and career aspirations.

10. The typical reward systems of organizations emphasize only intrinsic rewards.

11. Synergy is a small group of people with complementary skills, who work actively together to achieve a common purpose for which they hold themselves collectively accountable.

12. Teams that recommend things consist of people with formal responsibility for leading other groups.

13. An essential criterion of a true team is that the members feel collectively accountable for what they accomplish.

14. Effective teams have no further need for leadership efforts, after team building, to improve team processes.

15. A norm is a set of expectations associated with a job or position on a team.

16. A key negative aspect of inter-team dynamics is that the members of each team may divert energies toward their mutual animosities rather than on the performance of important tasks.

17. The potential advantages of group decision making include more knowledge and expertise being applied to the problem, more alternatives being considered, greater understanding and acceptance of the final decision, and more commitment among group members to making the final decision work.

18. The potential advantages of group decision making include social pressure to conform, minority domination, and time delays.

19. Good organizational behavior stems from communication, whereas bad organizational behavior stems from competition.

20. Fortunately, the choice of communication channel does not have an impact on the communication process