Section A: $(25$ Marks$)$

Question $1(1$ mark$)$

A township clothing shop start$-$up called Gushesha plans to open its doors in six

months. Which of the below is true regarding the company's operations strategy $($OS$)?$

A$.$ The OS will allow Gushesha to compare inputs, processes, and outputs

B$.$ The OS will guide Gushesha's resource allocation to all its medium$-$term goals

C$.$ The OS will allow Gushesha to outline how best to balance inputs against outputs

D$.$ The OS guarantees that Gushesha will grow

Question $2(1$ mark$)$

During the Covid$-19$ pandemic, most Clocker Tower staff worked longer than the

standard eight hours per day to rescue the company. This arrangement resulted from

extensive discussions with the business's executives. Which of the following best

represents a conflict resolution technique employed by Clocker Tower$$s employees?

A$.$ Compromising

B$.$ Collaborating

C$.$ Accommodating

D$.$ Avoiding

Question $3(1$ mark$)$

Imagine that you work as the Human Resources Director for Nobuntu Inc., a

construction company with branches in seven African countries. Look at the following

things that have to do with managing talent in Africa:

$($i$)$ Shortage of highly skilled employees

$($ii$)$ Riots and strikes at universities

$($iii$)$ There is a high number of unemployed graduates

$($iv$)$ Institutions are not focusing on skills development for the African market

$($v$)$ Inadequate facilities at learning institutions

$($vi$)$ Semi$-$baked graduates

$4$ HENT$230-1-$Jul$-$Dec$2023-$SuppSA$1-$LS$-$V$3-23112023$

As a Human Resources Director, you may have to deal with which of the following?

A$.($ii$)$; $($iii$)$ and $($v$)$

B$.($i$)$; $($v$)$ and $($vi$)$

C$.($i$)$; $($iv$)$ and $($vi$)$

D$.($i$)$; $($ii$)$ and $($vi$)$

Question $4(1$ mark$)$

Your construction company, Lorenzo Builders, is based in the province of the Western

Cape. You have realised that your company's expansion necessitates a shift in

management style. Which of the following management leadership styles would you

apply to encourage the participation of other employees in the decision$-$making

process?

A$.$ Democratic style

B$.$ Participative style

C$.$ Laissez faire style

D$.$ Autocratic style

Question $5(1$ mark$)$

Explore the following things that you might find in a bakery:

$($i$)$ Cake flour

$($ii$)$ Industrial oven

$($iii$)$ Dough mixer

$($iv$)$ Salt

$($v$)$ Marketing Manager$$s fuel allowance

$($vi$)$ Staff lunch

In a bakery business, the purchasing function affects which of the following?

A$.($i$)$; $($ii$)$; $($iii$)$ and $($v$)$

B$.($ii$)$; $($iii$)$; $($iv$)$ and $($vi$)$

C$.($i$)$; $($ii$)$; $($iv$)$ and $($v$)$

D$.($i$)$; $($ii$)$; $($iii$)$ and $($iv$)$

$5$ HENT$230-1-$Jul$-$Dec$2023-$SuppSA$1-$LS$-$V$3-23112023$

Question $6(1$ mark$)$

The Financial Manager wants you to help with putting together the annual budget.

Which of the following would use or refer to your budget?

A$.$ Supplier

B$.$ Customer

C$.$ Business owner

D$.$ Government

Question $7(1$ mark$)$

When creating a financial plan, it is critical to categorise several aspects, such as

short$-$term, medium$-$term, and long$-$term objectives. Which of the following should be

categorised as long$-$term objectives?

A$.$ Cash budget

B$.$ Research and development activities

C$.$ Sales forecast

D$.$ Production plans and employee bonuses

Question $8(1$ mark$)$

Which budgeting method records departmental costs with defined relationships?

A$.$ Rolling

C$.$ Flexible

C$.$ Zero$-$based

D$.$ Activity$-$based

$6$ HENT$230-1-$Jul$-$Dec$2023-$SuppSA$1-$LS$-$V$3-23112023$

Question $9(1$ mark$)$

Following a depression, nation XYZ is undergoing an economic cycle marked by

increased economic growth and consumer spending power. Which of the following is

represented in the above paragraph?

A$.$ Recession

B$.$ Expansion

C$.$ Contraction

D$.$ Recovery

Question $10(1$ mark$)$

Assume that one of your responsibilities as a Finance Manager at Zongezo Insurance

Inc. is financial planning. Financial planning is concerned with:

A$.$ Investigating the planning needs

B$.$ Identifying business resource requirements

C$.$ Conducting an in$-$depth analysis of a chosen alternative

D$.$ Deciding between two or more alternatives for reaching an objective and

determining how each goal will be achieved

Question $11(1$ mark$)$

Which of the following business plan sections has to contain information on company

trademarks, letters of intent, and factory layout?

A$.$ Appendices

B$.$ Business overview

C$.$ Marketing plan

D$.$ Operational plan

$7$ HENT$230-1-$Jul$-$Dec$2023-$SuppSA$1-$LS$-$V$3-23112023$

Question $12(1$ mark$)$

Gleeson $(2018)$ suggested many potential motives for developing business strategy.

Which of the following is a justification for developing a business plan beyond the start$-$

up phase?

A$.$ To secure funding

B$.$ To attract angel investors

C$.$ To support a strategic exit

D$.$ Feasibility test

Question $13(1$ mark$)$

Assume you are an investor looking to add a new business to your portfolio. According

to Timmons $(1994),$ the below are viewed as issues based on his opinions on the

challenges connected with business plans, except which one?

A$.$ The business strategy needs to